The Help Desk

Welcome to the help desk at ConniesKids.com. Please use the links below for any questions that you might have about our site. If you have any additional questions or concerns, please give us a call. (757) 333-6056

      Shopping Online at Connie’s Kids   |   Alternative Payment Options            Are you a mother of multiples?   |   Privacy and Security   |   Return Policy                     Shipping Rates & Info   |   Vendor Origins of Manufacturing                   When will my order be shipped?

Shopping Online at Connie’s Kids

Browse the online catalog using the navigation bar on the top or the search bar to the top right. You may also use the shop by brands on the left side to browse by vendors.

Click on any picture to view more details about that product, and add it to your cart.

Hover over the picture to view larger.
 
The item’s sizes / colors are broken down for ease of selectability.
Select the dropdown menu to the desired size(s) / color(s), then enter the amount you wish to order.
Note: If you wish to order several different sizes/colors of the same item, you will need to go back to that item.

Click "Add to Cart" button. This will take you to your Shopping Cart Contents page.
From here you can either proceed to the checkout, or continue shopping.

When you have finished shopping, click the "Checkout" option above the Shopping Cart on every page.


Checking Out

Please note that for your security and future faster checkout and order tracking you have to create an account on the site.

This account does not contain any personal information other than what is already freely available online, such as Name, Address, Email and Telephone.  For security purposes, your credit card information is not stored on this site.

You can select if you want your package delivered to an address other than yours by filling in the form, or you can select "Same as Billing info"

Items shipped to Virginia destinations are subject to sales tax.


Payment

You can select the method of shipping from this form, and enter your credit card information and any special instructions or comments.

Your credit card information is not stored on this site, it is encrypted for your safety, and transmitted securely for processing.


Order Confirmation

A confirmation page with your order number and details will display.
There is a printer friendly option if you wish to print this page for future reference.

You will also receive confirmation of your order by e-mail.

In Stock orders are processed within 2-4 days of order receipt, and are shipped Priority Mail, 3 day service, unless otherwise instructed.

Should an item be out of stock, you will be notified via e-mail or telephone with an estimated shipping time. Please allow extra time for special orders.


Order Tracking

When your order ships you will be informed by email.  To check on the status of your order, you can also login to your account, and click "Order Tracking".  This will tell you when your order shipped, or if it is still in processing.



If you have any additional questions or concerns, please give us a call.

 Local (757) 333-6056

          Shopping Online at Connie’s Kids   |   Alternative Payment Options            Are you a mother of multiples?   |   Privacy and Security   |   Return Policy                 Shipping Rates & Info   |   Vendor Origins of Manufacturing                     When will my order be shipped?

Connie's Kids, 4624 Lee Ave, Unit A, Virginia Beach, VA, 23455

Tel: (757) 547-5437

Hours: Monday - Friday - 10am - 8pm (EST) Saturday - 10am - 6pm (EST)

Connie's Kids is an Upfront Merchant on TheFind. Click for info.